payment method

Payment Amount

 

 

The amount you pay for the purchase of goods is as follows.
· Goods price
· Shipping fee
· consumption tax
· Import tariff * It depends on the destination country and region.

 

 

Payment Method

 Payment:  by credit card 

 Payment by Paypal 

 offline payment via Viva wallet 




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About shipping

About Shipping Company

The product you ordered will be delivered worldwide through the service by​ ​DHL​ or UPS

We can not accept the request to change the shipping company.
 

Shipping Cost

Shipping costs vary depending on the weight of each order and the shipping address.
* There is also a possibility that the final price fluctuates by a little compared to the shown price depending on the distance and the weight of the goods.

 

Number of Days until Delivery

We will deliver the ordered goods in the shortest time possible.
We do not take requests from customers for specific arrival date and arrival time slot.

 

Choosing Shipping Address

We accept your request for a delivery to an address other than your home address (workplace, etc.). But in that case, the registration of your home address is required.

 

In Case of Long-Term Absence from Home or Delivery Refusal at theDoor

If you do not receive goods and the goods come back to the warehouse, the order will automatically be considered as canceled.
In addition, the goods can not be re-shipped. If you still wish to purchase the goods, please place an order once again. * Please note that the goods could be sold out.
Please note that, if the delivery gets rejected because of long-term absence or customer's own reasons, or if the deliveries get rejected or cancelled repeatedly, please understand that we could potentially refuse the orders from that customer.​ ​

 

About Shipping Boxes for Shipment

Please note that, we cannot ship the goods you ordered separately in a single package.

 

About goods/items and products

About Color

Please note that, although we try our best to display the color of the goods as accurate as possible when we take and upload pictures of goods, it is still possible that colors may be expressed differently due to the settings and the quality of customer's computer monitor, mobile phone's model, , etc.

 

About Size

Please refer to SIZE INFO in the goods page to learn about the goods' size.
 

About Stocks of Goods

There is a limited number of stocks. Please note that it is possible for the goods to be sold out.

 

About Goods on SALE

Based on Directive 2011/83 / EU and the Consumer Code, you can exercise your rights of withdrawal within 14 calendar days of the date of receipt of your order for our goods.

 

About ordering

Shopping Cart

Due to the system, the goods are not completely secured for purchase until you are completely done with the purchase process even if the goods is placed in the shopping cart.
Since multiple customers can put the same goods at the same time in their respective shopping carts, please note that another customer may complete the purchase procedure and the stock could run out.​ ​

 

Confirmation E-mail on Order

Once your order is completed, we will automatically send you an order confirmation email to the registered e-mail address within a few minutes.
If you do not receive the confirmation e-mail of your order, there is a possibility of trouble so please contact us.
* Some free e-mails such as hotmail may not receive our e-mails even if there is no error in the address.
Please note that it is possible that the e-mails from our company get automatically deleted by mail software or mail virus removal software.
If two or more order confirmation mails of the same content arrive, there is a possibility that the order is duplicated. In that case,​ ​Here​ ​to contact us.

 

Cancelling after Order

We do not accept the cancellation of order.
However, if the delivered goods are different from the ones you have ordered, or if there is a clear damage on the delivered goods, please contact us.Here​ ​.

 

About Returning or Exchanging Shipped Goods

About Returning or Exchanging Shipped Goods

Based on Directive 2011/83 / EU and the Consumer Code, you can exercise your rights of withdrawal within 14 calendar days of the date of receipt of your order for our goods.
Click here to exercise your withdrawal right.
You must return the goods to us in their original condition within 14 days of notification of the right of withdrawal.
You can return by DHL, but the shipping cost will be borne by the customer.
We will reimburse you the price of the goods within 14 days of the confirmation of the arrival of the returned goods.

【Notice】
Clothing or accessories that meet your specifications cannot be returned.
For hygiene reasons, underwear and socks cannot be returned after opening the package.

 

About Refund

Refund procedure could take up to 14 days from confirmation of goods arrival.​ ​
Please note that taxes and fees are not refundable.

[A] Payment by Credit Card
If you have purchased with credit card, we will process your refund through credit card company after returning goods . Depending on the circumstances of the credit card company, it could take some time until you receive the refund. Thank you for your understanding in advance.
Depending on the credit card company, refund could be made either in the same month or the following month. It is possible that the charged amount will be withdrawn from your account in that month, and the refund will be made the following month.​ ​
If you have any questions about refunds, please contact the appropriate credit card company.

[B] Payment by Paypal
After returning goods arrive at our warehouse, we will process your refund through Paypal.
Please check with Paypal for detailed flow of refund.

[C] Payment that includes the use of coupon

Security

 

This website adopts Verisign's special cryptographic communication technology called SSL. We encrypt personal information such as your name, address, telephone number and credit card number and exchange information. In providing those services, we will ensure an encryption of your personal information within the reasonable range of the actual technology. However, please be aware that safety can not always be guaranteed even when processing is done.